eGift Card FAQ

  1. Purchasing an eGift card?

    An eGift Card is the easiest way to send the purrfect gift to your fellow pet parents. GiantEaglePetRx's eGift cards are purchased just like any other item in our online store. Simply, select the amount you would like to give as a gift and we will deliver your eGift card within 1 business day.

    Please keep in mind:

    *For your safety and security, eGift cards purchased in amounts larger than $100 require us to personally review and approve. This may create a small delay in sending out your gift– usually under 24 hours, excluding weekends – between the time you purchase the card and the time it's sent. We promise we'll be as quick as possible with your order.

  2. Redeeming an eGift card?

    You can redeem your eGift card at during the checkout process by entering the eGift card code found on your eGift card in the SHIPPING/PAYMENT INFO section of the checkout process. The amount of the eGift card will automatically be applied to your purchase.

    Any unused portion of your eGfit card will be visible on your 'My Account' Page, and can be used on your next order. eGift cards cannot be redeemed for cash. Returns on items purchased with an eGift card will be issued as a store credit.

    Coupons, discounts and special offers can not be used on purchases made with an GiantEaglePetRx eGift Card.

  3. Do eGift card purchases qualify for special offers or promotions?


  4. Can I use a coupon code, discount or special offer on the purchase of an eGfit card?

    Coupon codes, discounts and special offers cannot be applied towards the purchase on eGift card.

  5. Can I use my GiantEaglePetRx Rewards points on the purchase of an eGfit card?

    GiantEaglePetRx rewards points cannot be applied towards the purchase on eGift card.

  6. Having a problem with your eGift card or coupon?

    For any questions or problems concerning the purchasing or usage of your eGift card, please ">fill out our contact us form, and we will get back to you ASAP. Please provide as much information as possible to help us in solving your problem quickly!

  7. Are eGift Cards returnable?


  8. After purchasing an eGift, can you return it for a refund?

    No, there are no returns, exchanges or refunds on the purchase of the egift card. is not responsible for any lost, stolen, or deleted eGift Cards.