The Giant Eagle Pet Pharmacy AutoShip & Save Program is Simple and Easy!

You do not need to remember to re-order your pet's medication, food, treats, or supplements anymore. With Giant Eagle's AutoShip & Save program we do all the work for you. Simply set up your AutoShip items for recurring delivery on your own schedule and we will have your items at your door before your pets realize you are all out of their favorite products!

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AutoShip From Your Trusted Pet Pharmacy & Receive Many Wonderful Benefits

  • Hassle-Free delivery directly to your home.
  • Save up to 35% on your first AutoShip order and an additional 5% off the Regular Price on future AutoShip orders*
  • FREE Shipping on orders $49 or more.
  • Flexibility to pause, skip or cancel your deliveries any time.
  • Earn myPerks Points on all AutoShip items.
  • No Commitments or fees until the order ships.
  • No Upfront Charges - pay only when your order ships.
  • Never Run Out of your Pet's favorite meds, treats, and products again!
*Max discount $20

How It Works

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    Find the product(s) you want to AutoShip on GiantEaglePetRx.com
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    Select AutoShip Price and choose your frequency (i.e. 30 days, 60 days, etc.)
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    Add Item(s) to your cart and checkout as you normally would.

Giant Eagle's AutoShip & Save program is super friendly and flexible. You can always change the frequency, accelerate or postpone a delivery, temporarily suspend delivery, or completely cancel your shipments.

 

Your first order will ship immediately, and subsequent orders will be processed according to the frequency you selected.

 

If you choose an Express shipping method (for example 2ND Day Air) for your initial order, your account will be set up with that as the default shipping method for future orders. At any time after your first order ships, you can change the shipping method by logging into your GiantEaglePetRx.com Account.

FAQ

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Payment Options

We can only accept credit cards for the AutoShip & Save program. No checks or money orders. Please remember to Click "Save Card" at checkout.

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Other Coupons & Offers

AutoShip orders will use the Regular Price at the time the AutoShip is placed less the AutoShip Discount. AutoShip orders cannot be combined with other coupons, discounts and offers provided by GiantEaglePetRx.com. AutoShip orders will not use any special or discount pricing that may have been available on a prior order.

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Order Notifications

For every AutoShip order you will receive an email 3 days ahead of time with a list of the items scheduled to be shipped. You have until midnight EST the day before to make changes online via the My AutoShip link.

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Back Orders

Occasionally, an item may have a delay, and when we are aware of the delay from the vendor we will notify you immediately.

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Price Changes

Please check the pricing on your pre-orders notification. Prices can change from time to time. AutoShip orders will use the Regular Price at the time the AutoShip is placed less the AutoShip Discount. AutoShip orders will not use any special or discount pricing that may have been available on a prior order.

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Order Confirmation & Tracking

On the day your order is processed you will receive an email confirmation. When your order has been shipped you will receive another email with your order delivery and tracking information.

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Problems Processing Your Order

If your credit card expires or decline, we will inform you via email and request your assistance in helping us fix it so that we can get your order out to you as quickly as possible.

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Making Changes to Your AutoShip & Save Orders

Remember, you can change your AutoShip orders at anytime by logging into your Giant Eagle account via My AutoShip link.

To change the quantity of an item, simply change the number in the Quantity field. This will permanently change the quantity automatically delivered to you. If you only want this to change for one order only, you will need to change it back before the next AutoShip delivery.

To modify the delivery intervals simply change from the "Frequency" column and click the Update AutoShip button. This will permanently change the frequency the item(s) is automatically delivered to you.

To remove an item: Simply click Icon found next to Total price. This item will not be delivered to you unless you add it again to AutoShip.

To add an item to AutoShip: Simply browse for items on GiantEaglePetRx.com and select “Autoship Price” tab, choose your shipment frequency, place item in cart and continue to checkout.

Contact

Got Questions? We're Here to Help!

If you have any questions about our AutoShip & Save Program, please call us at (888) 320-1382 or email us at customercare@gianteaglepetrx.com

 

Thank you for choosing Giant Eagle Pet Pharmacy!