GiantEaglePetRx CUSTOMER HELP CENTER Answers to Commonly Asked Questions.

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Contact Us

Call Us Toll Free 888-320-1381
14540 NW 60th Ave. Miami Lakes, FL 33014
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Mon-Fri: 8am-7pm EST
Sat: 9am-5pm EST
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Using Your Account

Forgot Your Password

Having a little trouble logging into your account? No big deal. Submit a request to reset your password here by clicking on the Forgot Password tab.

Change Your E-Mail Address Or Password

You can change your e-mail address or password by logging into My Account.

Manage Your Address Book (Shipping Addresses)

You can edit your shipping address book by logging into My Account. In addition, during the checkout process, you will have the option to add, delete, or edit shipping addresses.

Edit Account Information

You can edit your account information by logging into My Account.