GiantEaglePetRx CUSTOMER HELP CENTER Answers to Commonly Asked Questions.


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14540 NW 60th Ave. Miami Lakes, FL 33014
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What is AutoShip?

You do not need to remember to re-order your pet's medication, food, treats, or supplements anymore. With GiantEaglePetRx's AutoShip & Save program we do all the work for you. Simply set up your AutoShip items for recurring delivery on your own schedule and we will have your items at your door before your pets realize you are all out of their favorite products!.

Can I setup Multiple Auto ship orders?

Certainly! To add additional items to AutoShip: Simply browse for items on and select “AutoShip me”, choose your shipment frequency, place item in cart and continue to checkout. You can change your AutoShip orders at anytime by logging into your My GiantEaglePetRx account via My AutoShip link.

Can I use a promo code on Autoship orders?

AutoShip orders cannot be combined with other coupons, discounts and offers provided by You can however, enjoy using your GiantEaglePetRx Reward Points on all your AutoShip orders!

Are all AutoShip products eligible for free shipping?

No, not all items on AutoShip qualify for Free shipping.

What are autoship discounts?

With AutoShip you save 5% on all AutoShip items on every order.

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